English (US)
Frequently Asked Questions
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Do you accept Section 8 vouchers?
Yes, we accept Section 8 vouchers.
Are utilities inlcuded?
No, utilities are billed through UB West.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
Is renter's insurance required?
You are required to carry a minimum of $100,000 Personal Liability Insurance Coverage. Rise Encore provides the policy, which is charged as an additional monthly fee.
Is there a security deposit and is any of it refundable?
Security deposit is dependent on credit and is refundable at move-out unless there are any amounts owed or damages incurred.
What leasing options are available?
We offer 6-12 month leases.
What are the hours of the clubhouse?
Monday-Friday from 9AM-5PM
What are the hours for the fitness center?
Monday-Friday from 9AM-5PM
What are the hours of the laundry facility?
24/7
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Yes, our apartments are internet/cable ready through Cox.
How do I get my packages/do you have package lockers?
Front door delivery or USPS mailboxes. Our leasing office does not accept packages.
Are BBQ grills available?
Yes, by the pool area and throughout the property.
What is the parking situation?
Parking is first-come, first-serve.
What is the smoking policy?
No smoking inside unit. Smoking is allowed on the property.
Do you allow pets; if so, do you have pet amenities?
Yes, Rise Encore is a pet-friendly community. Enjoy our dog park and walking paths!
What is the parking situation?
Parking is first-come, first-serve.
Are you near any transportation routes? Which ones?
We are located minutes away from Interstate 10.
How far is it to the nearest airport or train station?
Phoenix Sky Harbor is 10 Miles, Glendale Municipal Airport is 8.3 Miles
What schools are in the area?
Elementary – Alta E Butler Elementary School
Middle – Raul Castro Middle School
High School – South Ridge High School
College – Phoenix College"
Are you near any transportation routes? Which ones?
We are located minutes away from Interstate 10.
Is there a bathtub or just a shower?
Apartments feature a space-saving tub/shower combo.
What kind of appliances and features does the kitchen have?
Our renovated apartment units offer stainless steel appliances, including a refrigerator, stove, oven, microwave, and dishwasher.
Do kitchen sinks have a garbage disposal?
Yes
Do apartments have dishwashers?
Yes
Does the apartment come with a microwave?
Yes
Are washers and dryers available? Are they in the apartment? What kind?
Washers/Dryers are available in select apartment homes.
Do the apartments have air conditioning?
Yes, all apartments have air conditioning.
What type of flooring do the apartments have?
Our renovated apartment units offer wood plank vinyl flooring.